The first-year students of PGP – Sustainable Management, IIM Lucknow interacted with Mihir as a part of the course ‘Systems Thinking’ by Prof. Dipti Gupta. He discussed how modeling, which is a creative and iterative process, provides an opportunity to test various conditions and helps us understand the what-ifs of a system. He illustrated the real-world applications of Systems Thinking and Modelling through insightful cases.